This Shipping Policy explains how orders placed on norabellebag.shop (the “Site”) are processed, handled, and shipped. By placing an order through this Site, you agree to the terms described below.
norabellebag.shop specializes in the online sale of women’s bags and is committed to providing a transparent and reliable shipping experience. Please read this policy carefully before placing an order.
1. Scope of This Shipping Policy
This Shipping Policy applies to:
- All orders placed through norabellebag.shop
- All customers who purchase products from the Site
- All shipping-related inquiries, services, and communications
This policy governs shipping matters only and should be read together with our other policies, including but not limited to our Privacy Policy and Return & Refund Policy.
2. General Shipping Principles
We aim to process and ship orders in a reasonable and commercially practical manner. Shipping services are subject to availability, operational constraints, and external factors beyond our control.
We reserve the right to determine the most appropriate shipping method for each order unless otherwise stated.
3. Order Processing
3.1 Order Confirmation
After an order is successfully placed on norabellebag.shop, the customer will receive an order confirmation via email.
Order confirmation indicates that the order has been received but does not guarantee immediate shipment.
3.2 Processing Time
Orders require a processing period before shipment. During this time:
- Order details are verified
- Payment confirmation is completed
- Items are prepared for shipment
- Packaging and quality checks are performed
Processing times may vary depending on order volume, item availability, or other operational factors.
3.3 Order Modifications
Once an order has entered processing, it may no longer be possible to modify or cancel the order.
Customers should contact us as soon as possible if they need to request changes.
4. Shipping Methods
Shipping methods may vary based on factors such as:
- Order destination
- Package size and weight
- Operational considerations
The specific carrier or delivery method may be selected at our discretion unless explicitly stated otherwise.
5. Shipping Destinations
norabellebag.shop may offer shipping to various destinations based on operational capability.
We do not guarantee delivery to all locations at all times.
Shipping availability may change due to logistical, regulatory, or external factors.
6. Shipping Fees
Shipping fees, if applicable, are calculated at checkout based on the information provided by the customer.
Shipping fees may depend on factors such as:
- Destination
- Order size
- Selected shipping option
Shipping fees are non-refundable unless otherwise required by applicable law.
7. Estimated Delivery Time
Any delivery timeframes displayed on the Site are estimates only and are not guaranteed.
Delivery times may be affected by:
- Processing time
- Carrier operations
- Customs clearance
- Weather conditions
- Public holidays
- Force majeure events
norabellebag.shop is not responsible for delays beyond its control.
8. Tracking Information
When available, tracking information will be provided after shipment.
Tracking updates are managed by third-party carriers, and accuracy is not guaranteed.
Customers are responsible for monitoring tracking information once provided.
9. Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
We are not responsible for delivery failures caused by:
- Incorrect or incomplete addresses
- Missing contact details
- Refused shipments
Orders returned due to address issues may not qualify for refund.
10. Customs, Duties, and Taxes
International shipments may be subject to customs inspections, duties, taxes, or other fees imposed by the destination country.
These charges are not included in the product price or shipping fee unless explicitly stated.
Customers are responsible for complying with local import regulations and paying any applicable charges.
11. Customs Delays
Customs clearance times vary by country and are beyond our control.
Delays caused by customs authorities do not constitute grounds for cancellation or refund.
12. Lost or Delayed Shipments
If a shipment appears delayed or lost:
- Customers should review tracking information
- Contact the carrier if applicable
- Notify us via email for assistance
We will make reasonable efforts to support the investigation but cannot guarantee resolution.
13. Damaged Packages During Transit
If a package arrives damaged:
- Customers should document the damage with photos
- Retain all packaging materials
- Contact us promptly
Damage claims are subject to review and may require carrier investigation.
14. Partial Shipments
In some cases, orders may be shipped in multiple packages.
Partial shipments do not entitle customers to additional compensation or refunds.
15. Refused or Returned Shipments
Orders that are refused or returned to sender due to customer actions may not qualify for a refund.
Additional fees may apply for re-shipment or handling.
16. Failed Delivery Attempts
Carriers may attempt delivery multiple times.
Failure to receive delivery after repeated attempts may result in return or disposal of the package.
17. Force Majeure
We are not liable for shipping delays or failures caused by events beyond reasonable control, including but not limited to:
- Natural disasters
- Epidemics or pandemics
- Transportation disruptions
- Government actions
- Labor disputes
18. Risk of Loss
Risk of loss passes to the customer upon delivery to the carrier, unless otherwise required by applicable law.
Customers are encouraged to monitor shipment status.
19. Customer Responsibilities
Customers are responsible for:
- Providing accurate shipping information
- Monitoring delivery status
- Responding to carrier communications
- Complying with local import laws
Failure to meet these responsibilities may affect delivery outcomes.
20. Shipping Restrictions
Certain products may be subject to shipping restrictions based on destination regulations.
We reserve the right to cancel orders that cannot be legally shipped.
21. Communication Regarding Shipping
All shipping-related inquiries should be directed to:
Email: mohe4t5@163.com
We will respond within a reasonable timeframe.
22. Limitation of Liability
To the maximum extent permitted by law, norabellebag.shop is not liable for:
- Indirect or consequential damages
- Shipping delays beyond our control
- Carrier errors or omissions
23. Policy Modifications
We reserve the right to update or modify this Shipping Policy at any time.
Changes take effect upon posting on the Site.
24. Interpretation
This policy is written in English and shall be interpreted in accordance with generally accepted commercial practices.
25. Entire Agreement
This Shipping Policy constitutes the entire agreement regarding shipping matters between the customer and norabellebag.shop.
26. Compliance With Applicable Laws
Nothing in this policy limits rights that cannot be excluded under applicable law.
27. Contact Information
For shipping-related questions or concerns, contact:
Email: mohe4t5@163.com
Website: https://norabellebag.shop
28. Acknowledgment
By placing an order on norabellebag.shop, you acknowledge that you have read, understood, and agreed to this Shipping Policy in full.